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Assistant Engineer

Ericsson·Noida

Pay not stated5–9 yrsFull-time
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About the role

This job role is responsible for the coordination, support, management, and execution of reactive/proactive maintenance activities to ensure that services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

What you'll do

  • Monitor services and manage events at the 1st level
  • Assess trends identified from customer complaints
  • Manage and resolve incidents at the 1st level
  • Escalate and track incidents
  • Initiate problem management and support corrective maintenance execution

What you need

  • 5–9 years in electrical & electronics
  • Telecom
  • ITIL
  • Linux
  • Grafana
  • Maintenance
  • Any graduate

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