Assistant Manager, Dedicated Managed Services

About the role

In short, we’re transforming the meetings and events industry through innovative technology that powers human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. Leading the Future Are you ready to shape the future of work at the intersection of human expertise and AI innovation?

What you'll do

• Lead, coach, and develop a team of System Administrators and leaders, building a culture of high performance, accountability, and continuous improvement
• Own hiring, onboarding, and capacity planning to scale the team while maintaining the quality
• Identify and develop emerging leaders, building a strong succession pipeline within the team. # Strategy & Operational Excellence- Develop and align the Professional…
• Use data and analytics to monitor performance, surface insights, lead data-driven improvement initiatives, and drive data-driven decision-making
• Create and present Business Reviews to senior and executive stakeholders, articulating performance, risks

What you need

• 5–9 years in human resources & recruiting
• Onboarding
• Recruitment
• Customer success
• Root cause analysis
• MBA