Assistant Manager

About the role

The Supervisor is responsible for overseeing the daily operations of the medical bill review team, ensuring accuracy and efficiency in the review process. They provide guidance, support, and training to team members, monitor workflow and productivity, and help resolve any complex billing issues that arise.

What you'll do

• Responsible for overseeing the daily operations of the medical bill review team, ensuring accuracy and efficiency in the review process
• Manage and deliver on client metrics KPI's SLA's
• Monitor process performance reporting focus on improving quality of Agents/team
• Develop plan for reducing attrition and improving employee within the team satisfaction. Stay in touch with people and have the pulse of how they think and what needs to…
• Drive reward and recognition activity for the team. Get participation and create enthusiasm

What you need

• 20–30 years in operations
• Reporting
• LLMs
• Process improvement
• Data entry
• Data analysis
• Performance management
• Any graduate

Good to have

• Financial statements

What you get