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Assistant Manager - IT

E407 Sulzer Pumps·Pune

Pay not stated5–10 yrsFull-time
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About the role

The IT Sr. Support is responsible for providing advanced technical support to end-users, resolving IT issues, and maintaining IT systems. This role works autonomously and supports non-routine technical problems. This job profile is intended for experienced professional-level staff that generally works autonomously and only requires closer supervision in non-routine situations.

What you'll do

  • Ensure the service and system is returned to an operational state as quickly as possible on a best effort basis and following the processes defined for resolution and…
  • Responsible for Level 2 Support Functions
  • Support of Business applications within the responsible locations. Including installation and maintenance of all company software
  • Responsible for repair and configuration of client hardware including all client peripherals
  • Responsible for core build and Operating Systems Configuration including Windows, Office Suite, and associated software

What you need

  • 5–10 years in it support & networking
  • Active Directory
  • Windows
  • Hardware
  • Networking
  • SQL
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • ITIL
  • ServiceNow

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