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Assistant Manager - Operations

WNS·Nashik

Pay not statedMid levelFull-time

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About the role

Accountabilities:• Should ensure client deliverables are achieved• Proactively managing & enhancing performance of the team based on the SLA• Attendance rostering, leave management• Timely escalation of people issues, identification of soft skills, training needs and responsible for process training of each team member• Guide, coach and mentor for the staff, building relationship within the team, people development while maintaining the discipline within the team• Implementing corrective action…

What you'll do

  • Shipping & Logistics Process Knowledge – PreferableKey

What you need

  • 3–6 years in operations
  • Any graduate

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