Associate Consultant - Azure

About the role

The role Are you passionate about helping customers resolve complex technical challenges across Microsoft Azure and Microsoft 365 environments? Do you enjoy troubleshooting cloud and infrastructure issues while working with cutting-edge technologies? Are you looking for an opportunity to expand your expertise and collaborate with a global team of cloud professionals?

What you'll do

• Be responsible for managing incidents and service requests in line with customer expectations and service level agreements
• Act as a trusted technical advisor, supporting customers across Azure and Microsoft 365 platforms while contributing to service excellence and operational success
• Serve as the primary point of contact for customers regarding Azure-related technical issues and service requests
• Troubleshoot complex issues across Azure infrastructure, Microsoft Entra ID, Exchange Online, and SharePoint Online environments
• Collaborate with consultants, engineers, and support teams to ensure timely issue resolution

What you need

• 1–3 years in devops & cloud
• Azure
• Windows Server
• Office 365
• Networking
• ITIL
• IAM
• Any graduate

Good to have

• Cloud security
• Active Directory