Associate Data Center Operations Analyst

About the role

They are responsible for scheduling software support, workload balancing of scheduled and non-scheduled work within the mainframe and server environment, support of code promotion and reporting products on mainframe and server environments. The Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups.

What you'll do

• Fully functional and self-directed
• High complexity assignments- owner
• Moderate complexity assignments - owner (1 or >)
• Low complexity assignments - provide oversight/review
• Regularly lead self and others and/or established as Product SME and/or established as specialist

What you need

• 6–11 years in it support & networking
• Mainframe
• Financial reporting
• PhD

Good to have

• ITIL
• SAS