Associate Database Engineer

About the role

You will work in a fast-paced environment where we are responsible for the most critical systems. You will troubleshoot and resolve customer issues related to the DB system's availability and performance. You will develop relationships with customers, comprehend and fulfil their needs, and maintain their satisfaction through regular communication and engagement with their environments.

What you'll do

• Major focus on handling the database Alarms
• Identifying the root cause for resolving performance and scalability issues
• Optimizing the complex SQL
• Handle the tickets assigned within the SLA
• Communicate clearly for the questions and database activities raised over client instant messaging channels (Slack, Skype, Hangouts)

What you need

• 0–1 years in software engineering
• SQL
• Linux
• Any graduate