Associate III - Production Support - Java Support

About the role

We are seeking an experienced Production Support Associate with 5-6 years of experience in application production support. The ideal candidate should have strong expertise in Java, Unix/Linux, and Oracle databases, along with experience in handling critical production incidents, troubleshooting application issues, and ensuring system availability in a 24x7 support environment.

What you'll do

• Provide 24x7 production support for business-critical applications
• Monitor application health, system performance, and batch processes
• Investigate, troubleshoot, and resolve production incidents within agreed SLAs
• Analyze application logs and identify root causes of issues
• Perform SQL queries and data validation using Oracle databases

What you need

• 3–5 years in software engineering
• Java
• SQL
• Linux
• Any graduate