Associate Implementation Engineer

About the role

The Associate Implementation Engineer works directly with government customers to bring OpenGov cloud software to life, owning both the product configuration and the underlying data migration that make each implementation successful. This role confirms requirements, configures and tests the platform, migrates and validates customer data, and trains users, guiding customers through the full deployment journey from kickoff to go-live.

What you'll do

• Own customer data migration end to end, including database schema management, ETL tool configuration, and scripting as required
• Confirm customer requirements across both configuration and data, and provide guidance, assistance
• Build and execute test scenarios that validate the configuration and migrated data produce accurate, expected outcomes prior to go-live
• Interact directly with government Finance staff, Budget Directors, IT personnel etc, and decision-makers, guiding them through the deployment and integration process
• Identify customer pain points and partner with cross-functional teams to simplify, enhance, and automate existing processes that improve customer workflows

What you need

• 0–1 years in software engineering
• SQL
• Python
• ETL
• Test cases
• Customer success
• ERP
• Any graduate