Associate Manager - Instock

About the role

The Associate Manager, In-Stock Operations leads a team of In-Stock Specialists, translating individual execution into consistent team-wide performance. You own the team's output quality, capacity, and development - setting priorities, unblocking your team, and driving the projects that move inventory health metrics forward.

What you'll do

• Manage a team of In-Stock Specialists (I, II, and Senior) - setting goals, assigning work, and monitoring performance against SLAs and inventory health metrics (DIO
• Own hiring, onboarding, performance reviews, coaching, and career development for direct reports
• Run team rituals (1:1s, stand-ups, retros) and maintain a clear view of team capacity, workload distribution, and coverage
• Lead cross-functional projects end-to-end (e.g., WBR, new brand onboarding, expiration-date programme) - defining scope, timelines, and success metrics
• Identify and prioritize automation and process-improvement opportunities across the team, and hold owners accountable for shipping them

What you need

• 2–5 years in operations
• Performance management
• Snowflake
• Reporting
• Coordination
• Process improvement
• Branding
• Any graduate