Associate Program Manager

About the role

The KYC (Know Your Customer) Operations Sr. Manager role is a unique intermediate management-level position within the KYC Practice team responsible for establishing KYC program delivery strategies, policies, procedures, and processes, and running KYC programs for eClerx’s client delivery engagements.

What you'll do

• Establish delivery strategies, policies, and procedures for various KYC programs
• Act as a crisis manager to resolve issues preventing the various KYC programs from working effectively
• Analyze complex ideas or proposals and build a range of meaningful recommendations
• Use multiple sources of information, including broader stakeholder views, to develop tactical and strategic KYC solutions and recommendations
• Address sub-standard work or work that does not meet the firm's/client's expectations

What you need

• 8–14 years in consulting & strategy
• Due diligence
• KYC
• Data analysis
• AML
• Process improvement
• Class 12

Good to have

• Capital markets