Associate/Senior Associate - Operations

About the role

SEZ plot no. 3 Mindspace business park, Building No. 14, 1st and 2nd floor, Airoli Mindspace, Kalwa TTC industrial area, Airoli, Maharashtra, India Answer incoming calls and respond to customer queries• Research and resolve customer issues using the tools and applications provided• Attention to detail and accuracy• Ability to communicate clearly, concisely and effectively

What you'll do

• Maintain expected Quality Targets• Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met• Meet internal Production

What you need

• 0–4 years in operations
• Customer service
• Problem solving
• Class 12