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Associate Technical Support Consultant

Veradigm·Pune

Pay not stated1–3 yrsFull-time
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About the role

Associate Technical Support Consultant at Veradigm. Ability to interact professionally with internal stakeholders and all levels of support staff and Engineers.

What you'll do

  • Monitor automations using Automation Anywhere Control room and UiPath Orchestrator and respond to errors, exceptions, and performance issues
  • Restart or re-trigger bots as needed and escalate critical issues to the development team
  • Update configuration files to support BOT scaling
  • Assist with bot scheduling in the Control Room and validate post-deployment execution
  • Assist with new client onboarding process

What you need

  • 1–3 years in it support & networking
  • Windows
  • ServiceNow
  • RPA
  • JIRA
  • BBA

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