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Automated Operations Engineer(3)

Ericsson·Noida

Pay not statedJunior levelFull-time
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About the role

The Network Operations Centre (NOC) Engineer is responsible for 24×7 monitoring, fault detection, incident management, and service assurance of network infrastructure to ensure high availability and performance as per defined SLAs.

What you'll do

  • Monitor network, servers, and applications using NMS/EMS tools
  • Proactively identify, analyze, and resolve network alarms and incidents
  • Perform L1/L2 troubleshooting for network, transmission, and service issues
  • Raise, update, and manage trouble tickets with internal teams and vendors
  • Escalate incidents as per defined escalation matrix

What you need

  • 1–3 years in electrical & electronics
  • Preventive maintenance
  • Troubleshooting
  • Maintenance
  • Root cause analysis
  • Ticketing tools
  • JIRA
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • Telecom
  • ServiceNow

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