Campus-Beginner

HCLTech·Noida

Pay not statedFresherFull-time

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About the role

Responsible for monitoring, managing, and coordinating critical incidents across IT infrastructure and business applications to ensure minimal service disruption.

What you'll do

Monitor production environments and identify critical incidents
Lead incident bridges and coordinate resolution with technical teams
Escalate issues to appropriate stakeholders based on severity
Provide regular updates to business and leadership teams during outages
Track incident progress and ensure timely resolution within SLAs

What you need

0–1 years in software engineering
Any graduate

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