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Chat Support

FULL Creative·Chennai

Pay not statedFresherFull-timeHybrid
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About the role

Chat Support at FULL Creative. Handle customer queries primarily via web chat.

What you'll do

  • Handle customer queries primarily via web chat
  • Educate current customers and potential customers on products and services
  • Should be willing to handle customer escalations and calls when need persists
  • Achieve the KPI’S and objectives in the cadence set by the team
  • Building connection/rapport to personalise the chat conversation

What you need

  • 0–1 years in customer support & success
  • Chat support
  • Data entry
  • Escalation handling
  • Communication
  • Any graduate

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