Citrix L3 Engineer - (DaaS+ AWS) _ Night Shift

Rackspace·Remote

Pay not statedJunior levelFull-timeRemote

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About the role

We are seeking an experienced Citrix L3 Engineer with strong expertise in Citrix Virtual Apps & Desktops (DAAS), Citrix ADC (NetScaler), and AWS Cloud. The ideal candidate will be responsible for L3 support, administration, troubleshooting, optimization, and implementation of Citrix infrastructure hosted on AWS.

What you'll do

Provide L3 support for Citrix Virtual Apps and Desktops (DAAS) environments
Manage and support Citrix Cloud Connectors, StoreFront, Studio, and License Servers
Administer Citrix ADC (NetScaler) including Gateway, Load Balancing, SSL, and Authentication policies
Troubleshoot complex Citrix issues related to user access, application delivery, profile management, and performance
Perform root cause analysis (RCA) for critical incidents and implement preventive measures