Cloud Engineer I - IN ( Azure )

About the role

We are seeking a proactive and customer-focused L1 Azure Infrastructure Support Engineer to join our Cloud Operations team. The role is responsible for providing 24x7 operational support for Azure-based infrastructure environments, monitoring cloud resources, responding to alerts and incidents, and performing day-to-day administration of Windows and Linux systems hosted in Microsoft Azure.

What you'll do

• Monitoring & Incident Management
• Monitor Azure infrastructure, applications, and services using approved monitoring tools
• Acknowledge, triage, and respond to alerts and incidents within agreed SLAs
• Perform first-level troubleshooting and resolution of infrastructure issues
• Escalate unresolved or complex incidents to L2/L3 support teams following defined procedures

What you need

• 1–3 years in devops & cloud
• Azure
• Linux
• PowerShell
• Shell scripting
• ITIL
• Network security
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Cloud security
• ServiceNow
• Windows Server
• SOP writing

What you get