Consulting Engineer

Cisco·Bengaluru

Pay not stated5–9 yrsFull-time

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About the role

The role focuses on customer engagement and experience by working closely with customers to create value, drive adoption, and support renewals, while proactively collaborating with cross-functional teams such as Customer Success, Sales, Support, and product and engineering to ensure a unified customer experience throughout the lifecycle.

What you'll do

Works on advanced solutions and strategic projects
Impact within team and other teams in assigned theater
Engages directly with customers; builds trust and rapport
Supports customer Executive Briefings and QBRs, gathering insights to refine deliverables and project approach
Focuses on long-term customer outcomes such as adoption and expansion through a range of activities (e.g., implementation / integration work