Content Systems Engineer, Technical Documentation

About the role

Connector documentation serves technical administrators responsible for configuring access, authentication, permissions, and deployments within their organizations. It requires scalable systems that can detect change, generate and validate content, surface risk, and prevent documentation from drifting away from the product.

What you'll do

• Build and maintain scripts, agents, and content pipelines that automate documentation creation, transformation, validation, and maintenance
• Design reusable AI workflows that combine appropriate models, tools, product context, instructions, and human review
• Create evaluations and guardrails for AI-generated and AI-maintained documentation, investigate failures, and improve the context, tools, prompts
• Build deterministic checks that detect stale, inconsistent, incomplete, or inaccurate documentation
• Establish an information architecture that helps technical administrators navigate complex setup and configuration flows

What you need

• 8–10 years in content, writing & media
• Documentation
• Technical writing
• Git
• CI/CD
• Test automation
• Research
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Python
• TypeScript
• JavaScript
• Playwright