Credit Controller

About the role

The main purpose of the Credit Controller role is to manage the collections activities of large commercial accounts with outstanding invoices. This is a client facing position that also involves significant contact with internal stakeholders, often requiring collaboration between teams to resolve issues with delinquent accounts.

What you'll do

• Initiate contact with customers to collect cash on unpaid invoices
• Build trust and confidence with customers, acting as their advocate when issues are raised
• Meet key performance targets and operational objectives
• Ensure adherence to the business engagement model, following touch point guidelines and making sure comments and tasks are properly recorded in the collections system
• Liaise with internal and external individuals to resolve billing disputes and queries

What you need

• 2–4 years in finance, audit & banking
• Excel
• Accounts receivable
• Accounting
• Reconciliation
• Collections
• Sales
• B.Com

Good to have

• Customer service