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Customer Support Engineer

Navis Software·Chennai

Pay not stated3–5 yrsFull-time
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About the role

Customer Support Engineer at Navis Software. Support and troubleshoot software applications.

What you'll do

  • Support and troubleshoot software applications
  • Manage customer cases/issues through to resolution
  • Verify, reproduce and isolate faults in software, as reported by the Customers
  • Serve as customer advocate throughout the customer lifecycle
  • Must be willing to work in shift based on business needs

What you need

  • 3–5 years in it support & networking
  • Customer service
  • Troubleshooting
  • Java
  • SQL Server
  • Hibernate
  • Confluence
  • B.Tech or B.E.

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