Data Analyst

About the role

The Customer Experience (CX) charter at Myntra is dedicated to removing friction from the user journey—from app launch to post-delivery support. As a Data Analyst for the CX team, you will be the analytical engine driving our understanding of customer behavior, pain points, and satisfaction metrics. You will translate complex datasets into clear, actionable strategies that directly influence product roadmaps and business operations.

What you'll do

• Translate raw data into actionable insights that guide CX improvements
• Cross-Functional Collaboration: Partner seamlessly with Product, Engineering, Supply Chain
• Translate complex datasets into clear, actionable strategies that directly influence product roadmaps and business operations

What you need

• 2–5 years in data & business analytics
• Data analysis
• Dashboarding
• Power BI
• SQL
• Tableau
• Looker
• Any graduate

Good to have

• Python
• R
• Machine learning