Data Scientist

About the role

Data Scientist at EXL. Build and validate agents in Agent Studio using Journeys, Conditions, Rules, Policies, Tools, and Configuration.

What you'll do

• Build and validate agents in Agent Studio using Journeys, Conditions, Rules, Policies, Tools, and Configuration
• Implement code-defined agent behaviour in the Agent SDK (TypeScript/JSX on Sierra's custom runtime) using hooks, tool registration, and lifecycle events
• Author instruction-driven and scenario-based simulations (Studio and code) and keep them stable and meaningful
• Integrate agents with APIs and enterprise/contact-centre systems, including transfer/routing to queues and numbers with attached data
• Participate in workspace-based development: merge requests, snapshots, and workspace reviews

What you need

• 4–6 years in data science & ai
• LLMs
• TypeScript
• JavaScript
• CI/CD
• Wiring
• Git
• M.Tech or B.Tech or B.E.

Good to have

• Data analysis