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Desktop Support Engineer

Kyndryl Solutions·Pune

Pay not statedJunior levelFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Installing, configuring, managing and troubleshooting applications.• Updating Drivers• Installing and configuring VPN• Troubleshooting Desktop and laptop related issues• Installing, configuring and managing applications• Monitoring the ticketing tool• Attending user’s issues and closing tickets• Having knowledge on ITIL• Coordinating with vendors for various repairs to be done• Checking mail queries and replying• Resolving issues by taking remote

What you'll do

  • Installing, configuring, managing and troubleshooting applications.• Updating Drivers• Installing and configuring VPN• Troubleshooting Desktop and laptop related issues•…

What you need

  • 1–3 years in it support & networking
  • Troubleshooting
  • Ticketing tools
  • ITIL
  • Any graduate

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