Devops Engineer

DHL Group·Chennai

Pay not statedJunior levelFull-timeHybrid

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About the role

We are looking for a Senior Test Automation Engineer. In our diverse environment you can always grow depending on your qualification level. This means that our teams are completely product oriented, have end to end responsibility both for the product in development and in production. The same people not only take care of the application, but also of the business side of the product.

What you'll do

Handle Incidents and Service Requests in 3rd Level Support for the Broker and LPS applications, ensuring timely and accurate resolution
Daily Monitoring the Broker and LPS backend services, applications and interfaces to ensure stability, availability, and proper system behavior
Perform proactive and reactive Problem Management, including detailed root cause analysis and preparation of both workaround and permanent solution proposals
Support the Service Owner in the preparation and execution of Change Requests according to ITIL processes
Participate in operational acceptance tests and rollout activities, ensuring production readiness