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Director - Engineering, Forward-Deployed Engineering and Customer Outcomes

Innovaccer Analytics·Noida

Pay not stated12–22 yrsFull-time
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About the role

As the Director of Engineering, FDE and Customer Outcomes, you will lead an elite organization of multiple cross-functional engineering teams, each dedicated to a portfolio of tier-one healthcare customers. You are ultimately accountable for the technical delivery, enterprise configuration, and operational success of our AI-driven platform within complex healthcare ecosystems.

What you'll do

  • Global Team Leadership & Delivery Ownership
  • Scale and Govern Multiple Teams: Hire, mentor, and scale multiple customer-facing engineering teams across regions
  • Data Ingestion & Data Quality
  • Product Configuration & Enterprise Implementation
  • Build & Deploy AI Agents

What you need

  • 12–22 years in customer support & success
  • Machine learning
  • ETL
  • Sales
  • LLMs
  • Tailoring
  • Customer success
  • B.Tech or B.E. or B.Sc or BCA

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Source
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How to apply
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Early: posted 1 h ago on their own site