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Duty Manager

Accor·Hyderabad

Pay not stated4–5 yrsFull-time
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About the role

Ensures the Safety, Security and Loss Control policies and procedures are compiled with at the lobby and driveway.

What you'll do

  • Conduct daily briefings, Trainings and ensure that all pertinent information is well received by team members
  • Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
  • Review, analyze and suggest improvement of work flow and standards at the Front Desk
  • Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
  • Conduct Night Audit Process for hotel

What you need

  • 4–5 years in hotels, food & travel
  • Guest service
  • Hospitality
  • Front office
  • Communication
  • Diploma or BBA

What you get

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