Engineer, AS

About the role

We are seeking a Site Reliability Engineer (SRE) to improve the reliability, availability, performance, and operational readiness of our production services. The successful candidate will combine strong observability, incident management, cloud, DevOps, and automation skills to identify issues, reduce operational risk, and drive continuous improvement.

What you'll do

• Design, implement, and maintain monitoring, dashboards, alerts, and operational views using Splunk and New Relic
• Define and track service-level indicators (SLIs), service-level objectives (SLOs), and error budgets; use them to guide alerting and reliability priorities
• Develop actionable alerts in New Relic and Splunk, continually tuning thresholds and reducing alert noise
• Lead or support production incident investigation, troubleshooting, mitigation, recovery, and post-incident reviews
• Perform structured root-cause analysis and convert findings into preventive and corrective actions

What you need

• 1–3 years in software engineering
• Git
• Python
• ServiceNow
• Shell scripting
• Splunk
• Root cause analysis
• Any graduate

Good to have

• CI/CD
• Operational risk
• SOP writing
• Incident response
• GCP
• JIRA