ERP Senior Analyst

About the role

This role resolves complex production issues, supports integrations and configuration, drives root-cause analysis, and improves stability across warehouse and distribution operations. The specialist is the senior escalation point for Tecsys-related incidents, partnering with operations, IT, integration, infrastructure/cloud, device/print, automation, external vendor, and Tecsys support teams to restore service and prevent repeat issues.

What you'll do

• Troubleshoot complex Tecsys WMS and Distribution ERP issues across receiving, putaway, replenishment, picking, packing, shipping, loading, cycle counting, inventory
• Investigate transaction failures, inventory discrepancies, stuck orders, RF/device issues, label-printing issues, interface failures, job failures, performance concerns
• Analyze application logs, SQL/data, interface messages, file transfers, job status, acknowledgments, and operational workflows where access is available
• Support integrations with ERP, EDI, carrier, e-commerce, reporting, automation/WCS, RF, label-printing, and external customer or supplier systems
• Troubleshoot integration patterns relevant to the environment, including APIs/web services, EDI, SFTP/FTP or managed file transfer, scheduled/batch interfaces

What you need

• 7–13 years in data & business analytics
• ERP
• SQL
• WMS
• Reconciliation
• JIRA
• ServiceNow
• Any graduate

Good to have

• Linux
• Material handling
• Warehouse operations
• Root cause analysis