Executive Branch Support - Nellore

About the role

Executive Branch Support - Nellore at Rentokil Initial. Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required.

What you'll do

• Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required
• Manage emails received on the central email ID, including directing, assigning, and responding to queries
• Assign iCABS tickets and coordinate with relevant employees for timely status updates
• Handle invoice-related activities, including forecasting, suspensions, printing, and distribution
• Raise CR (Change Request) tickets for price decreases

What you need

• 1–4 years in customer support & success
• Data entry
• MS Office
• Communication
• POS
• Sales
• Any graduate