- Can I apply
- Needs B.Tech or B.E. or B.Sc · 2–3 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Bajaj Finance's site: short form, ~5 min
Early: posted 3 h ago on their own site
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About the role
Manage outbound and inbound calls/ chats / emails for customers with existing complaints or service issues Provide clear updates, resolution status, and next steps to customers Act as a single point of contact for customers during the complaint lifecycle Drive first-call resolution wherever possible to reduce repeat contacts
What you'll do
- Manage outbound and inbound calls/ chats / emails for customers with existing complaints or service issues
- Provide clear updates, resolution status, and next steps to customers
- Act as a single point of contact for customers during the complaint lifecycle
- Drive first-call resolution wherever possible to reduce repeat contacts
What you need
- 20–30 years in data science & ai
- LLMs
- Voice process
- Data analysis
- Financial statements
- Any graduate
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