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Field Tech Associate

NTT DATA Services·Chennai

Pay not stated1–3 yrsFull-time
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About the role

Field Tech Associate at NTT DATA Services. Be a contributing member of the EUC Team providing support to End Users in a Client Environment.

What you'll do

  • Be a contributing member of the EUC Team providing support to End Users in a Client Environment
  • Work is guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same
  • Work on Day-to-Day Incident Resolution & Request Fulfilment aligned to ITIL Framework
  • Involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers and other IT Equipment and Peripherals as needed, between desks
  • Learn new and emerging technologies as needed, guided by business requirements

What you need

  • 1–3 years in software engineering
  • ServiceNow
  • ITIL
  • Any graduate

What you get

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