Forward Deployed Engineer

About the role

As a Forward Deployed Engineer at SquadStack.ai, you’ll work on building and evolving production-grade Voice AI systems that customers actively use. You’ll operate close to real deployments - identifying gaps surfaced by live usage, designing solutions, and shipping them into production. Some work moves fast; some work is planned and iterative.

What you'll do

• Work in a small pod (CSM / AI PM handles customer communication; you handle technical execution)
• Building custom integrations, tools, and AI workflows that unblock customer needs
• Designing and refining AI prompts, RAG systems, and LLM-based solutions
• Writing production-quality code (Python / JavaScript) with the same standards as core engineering
• Deciding whether solutions should remain custom, become reusable, or move into the core product

What you need

• 1–4 years in software engineering
• Python
• JavaScript
• Roadmapping
• Customer success
• LLMs
• Prompt engineering
• Any graduate

Good to have

• Machine learning