GCP Cloud Engineer II

About the role

We are looking for an experienced GCP Cloud Support Engineer to provide L2/L3 technical support for enterprise cloud environments. The candidate will be responsible for troubleshooting cloud infrastructure issues, managing incidents, maintaining service availability, and meeting customer SLAs in a managed services environment.

What you'll do

• Provide technical support for GCP services, including Compute Engine, VPC, Cloud Storage, IAM, Cloud DNS, Load Balancing, and Cloud Monitoring
• Troubleshoot cloud infrastructure, networking, connectivity, performance, and operating system issues
• Manage incidents, service requests, problem investigations, and approved infrastructure changes within defined SLAs
• Monitor cloud environments, analyze logs and alerts, and perform root cause analysis
• Support Terraform-managed infrastructure, including configuration troubleshooting, Terraform plan reviews, and infrastructure drift investigation

What you need

• 5–9 years in devops & cloud
• GCP
• Terraform
• Linux
• Networking
• IAM
• Root cause analysis
• Any graduate

Good to have

• Git

What you get