IN-Sr Support Engineer 1

About the role

provide excellent customer experience and solution support to Blue Yonder customers with ownership, proactive and innovative approach Own Tier 2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service passionately collaborates and engages within and beyond his/her team with empathy

What you'll do

• Provide excellent customer experience and solution support to Blue Yonder customers with ownership, proactive and innovative approach
• Own Tier 2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service
• Troubleshooting Mobile application issues
• Monitor application health and investigate application issues
• Analyze trends and draw conclusions to reduce/eliminate recurring/high impacting issues

What you need

• 6–10 years in it support & networking
• Troubleshooting
• Azure
• SQL
• IAM
• .NET
• RPA
• Any graduate

Good to have

• Splunk
• PowerShell
• Java
• Kubernetes
• Git
• Jenkins