IT Engineer,Networking,Intermediate

About the role

IT Engineer,Networking,Intermediate at Keysight Technologies. Operate, support and maintain Keysight’s global Netskope platform – Secure Web Gateway (SWG).

What you'll do

• Serve as an escalation point and subject matter expert for Netskope incidents, troubleshooting client steering, tunnel/connector, authentication, DNS
• Monitor Netskope tenant health, Publisher/connector status, NewEdge POP connectivity and user experience
• Manage day-to-day policy and configuration changes – web/URL filtering, real-time protection and DLP policies, SaaS/IaaS CASB controls, private application onboarding
• Administer Netskope Client deployment and lifecycle across Windows, macOS and mobile endpoints, including steering configuration, upgrades and troubleshooting
• Partner with the Information Security team to tune CASB and DLP policies, review alerts and participate in security incident response as the Netskope and network SME

What you need

• 2–5 years in it support & networking
• Networking
• Firewalls
• Office 365
• ITIL
• Intune
• ServiceNow
• B.Sc or B.Tech or B.E.

Good to have

• CCNP
• CISSP
• DLP
• Incident response
• Azure
• AWS