IT Engineer,Software,Senior

About the role

IT Engineer,Software,Senior at Keysight Technologies. Be the first point of contact for Artifactory users, help shape and roll out repository policies, and build automation that makes the platform easier and safer to use.

What you'll do

• Be the first point of contact for Artifactory users, help shape and roll out repository policies, and build automation that makes the platform easier and safer to use
• Serve as first-line contact for Artifactory application support through the ServiceNow and Jira Service Management (JSM) portals
• Resolve support requests, including new repositories, replications and other configuration changes, permissions, and troubleshooting of application and REST API issues
• Support repository creation as new policies roll out, including some R&D and proof-of-concept work
• Help develop automation, including ServiceNow integration, for repository requests and permission changes

What you need

• 6–10 years in it support & networking
• ServiceNow
• Troubleshooting
• JIRA
• REST APIs
• Docker
• CI/CD
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Linux
• LLMs
• Data privacy
• Jenkins
• Helm
• Bash