highlisted
Sign in

IT support Engineer

Kyndryl Solutions·Bharuch, Gujarat

Pay not statedJunior levelFull-time
Apply on Kyndryl Solutions' siteTrack your applications and see your fit: start free

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

Serve as the second level of technical support for incidents and service requests escalated from L1 teams.Log, categorize, prioritize, and track all IT-related tickets (incidents, service requests, events) in the ITSM tool, ensuring accurate work notes and status updates.Ensure all support is delivered within defined SLA and OLA requirements; analyze SLA breaches to prevent future occurrences.Provide support via various channels including phone, email, chat, and remote assistance tools.Operating…

What you'll do

  • Serve as the second level of technical support for incidents and service requests escalated from L1 teams.Log, categorize, prioritize

What you need

  • 1–3 years in it support & networking
  • Active Directory
  • Troubleshooting
  • Windows
  • Networking
  • Intune
  • MS Office
  • Any graduate

Similar jobs

Sr. Executive

KP Group·Bharuch, Gujarat

Can I apply
Needs Diploma or B.Tech or B.E. · 8–10 yrs
Pay
₹35k–₹40k a month
Source
From the company's careers page · open since May 2026
How to apply
On KP Group's site (Keka): short form, ~5 min