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Lead AI Engineer

Keywords Studios·Pune

Pay not statedSenior levelFull-time
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About the role

The team works on:AI Agents for automated issue resolutionUser Intent DetectionAI-Powered Answers and Knowledge Base EnhancementsAgent CoPilot for agent productivityLLM-based systems, proprietary ML models, and multimodal RAG pipelinesThe team includes Backend Engineers, Full-stack Developers, ML Engineers, Data Scientists, and Frontend Developers—collaborating to deliver intelligent and scalable AI experiences.About the role:We are looking for an experienced engineer with deep technical…

What you'll do

  • Be part of the AI team responsible for building next-generation AI capabilities at Helpshift
  • Help design and deliver advanced AI products and AI Agents, lead a group of engineers

What you need

  • 6–10 years in data science & ai
  • Machine learning
  • LLMs
  • Any graduate

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