Lead Product Designer

About the role

We are seeking a Lead Product Designer who can elevate HighLevel's product experiences through exceptional craft, product judgment, systems thinking and influence. You have spent 7+ years designing complex digital products and are ready to shape strategically important work across one or more product areas.

What you'll do

• Lead design strategy and execution for one or more product areas, translating customer needs, business goals and technical constraints into clear experience direction
• Partner with product and engineering leaders, researchers, data partners and designers to define product vision
• Use qualitative and quantitative insight to influence priorities, clarify tradeoffs and improve outcomes
• Lead complex discovery and design work through ambiguity with clarity, speed and craft
• Design and refine creation, transaction, automation, review, publishing and configuration workflows, including edge cases and failure states

What you need

• 7–13 years in ui/ux & product design
• Design systems
• Prototyping
• Visual design
• Interaction design
• Usability testing
• Accessibility
• Any graduate

Good to have

• Product strategy
• CRM