Lead Site Reliability Engineer

About the role

As a Lead Site Reliability Engineer, you will join one of our Product Areas and become part of a collaborative team focused on operating and improving our Azure-based SaaS platform. You’ll work with experienced engineers and cross-functional colleagues to help ensure reliability, scalability, and operational excellence for both onboarding and running client environments.

What you'll do

• Join one of our Product Areas and become part of a collaborative team focused on operating and improving our Azure-based SaaS platform
• Work with experienced engineers and cross-functional colleagues to help ensure reliability, scalability
• Work hands-on across platform and infrastructure SRE activities — cloud infrastructure, Kubernetes/container platforms, CI/CD
• Define, own, and report on SLIs, SLOs, and SLAs for critical services; manage error budgets and use them to drive concrete engineering and release decisions
• Lead the design and implementation of strategies to ensure the reliability, scalability, and performance of critical systems and services

What you need

• 8–14 years in devops & cloud
• CI/CD
• Kubernetes
• Azure
• Customer success
• Incident response
• Root cause analysis
• Any graduate