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Lead System Analyst

Infinite Computer Solutions·Bengaluru

Pay not stated7–13 yrsFull-time
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About the role

LOCATION Offshore (Bangalore) EXPERIENCE REQUIRED 7+ years Cerner HealtheLife or equivalent patient portal platform support ROLE SUMMARY The Patient Engagement Analyst supports Cerner HealtheLife patient portal and related communication platforms. Safety-net hospital context makes patient engagement materially different: portal adoption competes with phone and in-person workflows, and issues often carry equity and access dimensions.

What you'll do

  • Provide Cerner HealtheLife patient portal support
  • Support patient communication platform integrations (SMS, email, IVR)
  • Support care coordination tools
  • Provide population health workflow basics (chronic disease registries, care gap workflows)
  • Inspect HL7 v2.x ADT messages for portal account provisioning diagnosis

What you need

  • 7–13 years in data & business analytics
  • Any graduate

Good to have

  • ServiceNow
  • ITIL
  • Surveying

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