Manager Business Process Solutions-Process Excellence

About the role

Direct the design and deployment of workflow applications (PowerApps) and operational reporting dashboards (Power BI). Chair project cadences, manage resourcing and capacity across concurrent Lean, Six Sigma, RPA, and Power Platform workstreams, and own action tracking to closure. Lean Six Sigma Black Belt certification with a track record of delivering quantified savings.

What you'll do

• Design transformation and process optimization solutions for Life & Annuities BPS accounts, using automation and continuous improvement frameworks
• Own quick-win improvements end to end, from business case through build, testing, implementation, and post-implementation validation
• Oversee RPA rollouts from scope through hypercare and steady-state maintenance
• Take AI use cases from proof of concept to production, quantifying accuracy, handling-time impact, and cost benefit before scaling
• Own the PowerApps-based IdeaHub portal and the intake portals for high-impact project and automation requests, covering intake, scoping, and prioritization

What you need

• 3–6 years in consulting & strategy
• Stakeholder management
• Six Sigma
• RPA
• Power Apps
• Process improvement
• Project management
• Any graduate

Good to have

• LLMs
• Power BI
• Data privacy
• Power Automate
• Lean