Manager Digital Solutions

About the role

Rajashree Estate, Sr. No. 278/3 (Hinjewadi Phase 2, Maan, Tal. Mulshi), Pune, IN-MH, India

What you'll do

• You lead and deliver strategic national and international IT projects in the area of SAP Sales & Customer Service, with focus on quality, timeline
• You act as senior contact partner for business departments and translate business requirements into scalable IT solutions
• You design, optimize and implement end-to-end sales processes in SAP, especially within SAP SD and related customer service processes
• You manage integration projects and system interfaces in the SAP sales environment, including topics such as EDI
• You coordinate cross-functional project teams, internal experts, external service providers and global stakeholders

What you need

• 3–6 years in customer support & success
• SAP
• Sales
• SAP SD
• JIRA
• Machine learning
• Escalation handling
• B.Tech or B.E. or B.Sc or BCA or BBA

Good to have

• Accounts receivable
• LLMs
• Confluence

What you get