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Manager II, Content Development

Concentrix Daksh Services·Gurugram

Pay not stated8–14 yrsFull-time

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About the role

IND Gurugram - Ground Floor 243 Tower B SP Infocity Udhyog Vihar Dundahera

What you'll do

  • Develop and implement a learning content strategy aligned with business and operational goals
  • Identify training needs based on process changes, client requirements, and performance data, TNA/TNIs
  • Plan and manage the content development roadmap and deliver
  • Collaborate with operations, quality, HR, and client teams to gather inputs and validate content
  • Ensure team productivity, skill development, and adherence to timelines

What you need

  • 8–14 years in content, writing & media
  • Content strategy
  • Editing
  • Curriculum development
  • HTML
  • CSS
  • Any graduate

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