Manager, Knowledge Management

About the role

The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team. This role is based in Bangalore. The Knowledge Management Solutions (KMS) team at LinkedIn is responsible for creating and delivering self-service content for LinkedIn’s members, customers and employees.

What you'll do

• Hire, manage, and develop a mid-size team that may span across multiple areas of expertise and/or locations
• Partner and work closely with peer managers and cross-functional groups to connect strategy to vision and align team goals, priorities, and roadmap to business needs
• Build subject matter expertise for designated line of business(es) and lead the content strategy and content creation efforts that enable us to deliver clear and…
• Leverage insights and analytics to guide your team to optimize content performance and lead experimentation to continuously improve outcomes and content quality
• Partner with internal and external teams to evolve our content systems at scale, combining structured content, automation, reuse

What you need

• 5–9 years in content, writing & media
• Content strategy
• Technical writing
• Writing
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Prompt engineering
• JIRA
• Confluence

What you get