Manager Network Operations

About the role

Manager Network Operations at Veradigm. Ensure 99.99% or greater infrastructure availability through proactive monitoring, maintenance coordination, operational controls, and disciplined incident management.

What you'll do

• Ensure 99.99% or greater infrastructure availability through proactive monitoring, maintenance coordination, operational controls, and disciplined incident management
• Oversee the health of infrastructure and services, including compute, storage, memory, network, cloud, database, application, endpoint, and integration components
• Drive automation-first operations through self-healing pipelines, automated remediation playbooks, and infrastructure-as-code patterns that reduce manual toil
• Ensure alerts are acknowledged promptly, validated against known conditions, correctly categorized, prioritized, documented, and routed to the appropriate resolver group
• Review alert thresholds, suppression rules, correlation logic, maintenance windows, and routing policies to improve signal quality and reduce avoidable noise

What you need

• 2–5 years in it support & networking
• Troubleshooting
• ITIL
• Windows Server
• Azure
• AWS
• Grafana
• Any graduate

Good to have

• Root cause analysis
• Incident response
• Terraform