Manager - Service Architecture

About the role

The Manager – Service Architecture is responsible for leading and driving the designing of end-to-end autonomous operations use cases leveraging on automation capabilities by co-creating tailored solutions that drive value and differentiation. The role is critically important as it contributes into efficiencies in service delivery through streamlined automation processes for Managed Services Business.

What you'll do

• Ensuring to design, develop, and implement frameworks for streamlining repetitive tasks, orchestrating workflows
• Responsible for contributing towards efficiencies in service delivery through streamlined automation processes
• Responsible for preparing scalable, modular, re-usable designs enabling high velocity and reusability and aligning with EOE objectives
• Exhibit thought Leadership & a forward-looking approach in the way we operate, contributing insights and best practices across all Service Management layers & units
• Ensuring that the team stays up to date with industry trends and best practices in Automation & provide thought leadership to improve velocity

What you need

• 3–6 years in electrical & electronics
• Telecom
• Machine learning
• MBA or B.Tech or B.E.

What you get